Here is the situation. A laptop comes to us with a dead hard drive. Unfortunately, the user needs some files off the dead drive. After much research on the internet and a couple of data recovery quotes we decide to try and recover the information ourselves. Luckily for us the drive won't spin up at all. I say luckily because the usual problem is that the circuit board on the bottom of the drive went bad. That doesn't mean that something else isn't the problem, but replacing the circuit board is the simplest thing to try. The first thing needed is another hard drive. That may sound easy but it isn't. You need an identical hard drive, and by identical I mean the same model number, part number, firmware, everything. In our case we had a Hitachi Travelstar hard drive that had three numbers to match. The important numbers were the model number, part number, and MLC number. I believe the MLC number has something to do with the firmware revision but don't quote me on t...
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